First Federal Lakewood Promotes Video Series to Help Small Businesses Thrive


Local small business owners can now access on-demand business and management advice to help them deal with burnout, prevent cybersecurity hacks, develop sound business plans, and more.

The advice, shared via online video, is part of First Federal Lakewood’s Business Boost series, a program that provides time-strapped small business owners and entrepreneurs with expert insight from trusted peers.

“Our business customers have vast expertise that can benefit other small business owners with managing and growing their businesses,” said Chief Lending Officer Kurt Kappa. “We weren’t surprised to find that these experts were ready and willing to share advice on many aspects of achieving success.”

One of those willing experts is Joe Spooner, president of Spooner Inc., a Westlake-based labor relations and HR consulting firm.

“Every service we offer starts with a client asking us to help them solve a problem,” Spooner said. “So, when First Federal Lakewood approached us with this opportunity, we were happy to share some expertise in the HR field — which can be such a maze for many employers.”

Launched last year, Business Boost tackles a range of topics relevant to small business owners, such as starting a digital marketing campaign; asking the right questions when talking to your insurance advisor; and how cash flow management can make – or break – your business.

“We know that small business owners are juggling many responsibilities at once, and their work doesn’t always end at 5 pm every day,” Kappa said.  “Which is why we make sure that these videos are available 24/7, so they can always have access to the information that they need on their own time.”

First Federal Lakewood recently added to the collection of resources with additional topics including how to deal with burnout, addressing cybersecurity concerns, developing business plans to secure lending and bring in investors, and tips for managing human resources.

“The local experts working with us have really brought a sense of community spirit and cooperation to this project,” said Kappa. “They share First Federal Lakewood’s commitment to seeing local businesses grow and thrive which has made Business Boost a win-win for everyone involved.” 

First Federal Lakewood

First Federal Lakewood is the largest independent depositor-owned bank headquartered in Ohio with assets of $2 billion. With 20 full-service branch locations and 9 mortgage lending offices throughout Ohio, First Federal Lakewood provides deposit, commercial lending, residential mortgage lending, cash management and investment services to individuals and businesses. Since 1935, First Federal Lakewood has been a stable community owned bank committed to deploying funds that foster local economic growth.